AI SearchBeta

Let customers ask the question. Give them the brand-right answer.

Connect product data, commerce, content, and document libraries to one governed AI Search endpoint. Dynomo retrieves the right evidence, protects sensitive fields, and answers through your approved AI provider.

See how it works

Your AI connectorVector retrievalPolicy enforcedBrand response controls

PIMProducts + attributes

CommercePrice + availability

Blob storagePDFs + manuals

CMS / DAMContent + media

ERP / CRMCustomers + operations

Policy managerKnowledge index

Dynomo AI SearchSearch orchestration

Search endpointPOST /search/brand-assistant

Governed context

Search built on your product truth

Not another chatbot sitting outside your stack.

Dynomo AI Search is designed as a governed access layer over the systems and knowledge your brand already owns.

One search endpoint

Bring multiple approved systems behind one interface for websites, applications, service tools, and AI agents.

Answers, not result lists

Interpret intent, retrieve the strongest evidence, and produce a useful natural-language response.

Brand-controlled language

Apply tone guidance, preferred terminology, prohibited phrases, and response structure after retrieval.

Governance in the path

Enforce data policy before indexing, retrieval, prompt construction, and response delivery.

From source system to answer

Build the retrieval layer your brand can trust.

The architecture is designed to preserve source context and policy instead of copying everything into an uncontrolled prompt.

Connect

PIM, commerce, CMS, DAM, blob storage, databases, and approved APIs.

Prepare

Extract, normalise, chunk, enrich, and preserve the metadata that gives content meaning.

Govern

Classify fields and apply policy before data enters the index or an AI request.

Retrieve

Use vector and metadata-aware retrieval to find the evidence most relevant to the question.

Respond

Generate an answer through your AI connector, brand rules, glossary, and response format.

Try the thinking, not a keyword

Natural language starts with intent.

People describe the outcome they need. Dynomo retrieves the product facts, documentation, and operational context required to answer it.

Brand search endpoint · BetaGoverned

You

What would suit a family that needs space for weekends away but still drives in the city?

✦

Brand assistantAnswer grounded in approved sources

A mid-size hybrid SUV is likely the strongest fit. Prioritise flexible rear storage, efficient urban driving, and the driver-assistance package for longer journeys.

Product catalogueSpecification PDFsAvailability data

Response rule

Helpful and considered. Avoid absolute claims.

Bring your own AI connector

Your retrieval architecture should not lock you to one model.

Use the AI provider your organisation has approved. Dynomo is designed to own the connection, retrieval workflow, policy boundary, and response contract around it—so the search experience can evolve without rebuilding every source integration.

Approved cloud modelPrivate deploymentSpecialist modelFuture provider

Request boundaryPolicy active

Retrieve only authorised records

Access and workspace context shape the candidate set.

Sanitise model context

Sensitive fields can be masked, tokenized, omitted, or blocked.

Keep the evidence attached

Source metadata remains available for citations and review.

Audit the decision path

Record which policy, sources, and response rules were applied.

Brand response profileApplied after retrieval

Tone

Confident, useful, never overstated

Preferred term

Approved service partner

Avoid

Best ever · guaranteed · perfect

Fallback

Say when the available evidence is insufficient

Answer structure

Direct answer · rationale · next best action

Evidence rule

Cite approved sources for factual claims

Answers that still sound like you

Relevance wins the question. Brand control earns the trust.

The same evidence can be expressed differently by a premium retail brand, a technical manufacturer, or a regulated service provider. Response profiles give teams control over how retrieved facts become customer-facing language.

Tone and writing guidanceDefine voice, confidence, and the right level of detail.
Approved glossary and terminologyKeep product and industry language consistent.
Words, claims, and phrases to avoidBlock unapproved language and unsupported claims.
Required answer structure and citationsSet formatting, evidence, and source requirements.

One endpoint, many experiences

Put governed answers where people already ask.

Web and commerce

Natural-language product discovery, guided buying, and deeper content search.

Customer service

Give teams grounded answers across manuals, policy, product, and order context.

Internal applications

Search operational knowledge without asking users to know which system owns it.

AI agents and workflows

Expose retrieval as a governed capability inside a larger automated process.

AI Search · Beta

Build the first search experience around a real customer question.

Start with one audience, a focused set of source systems, and a question your current search cannot answer well. We will design the retrieval, governance, response rules, and endpoint around that use case.

Explore data governance